If you’re new to digital marketing, the costs involved can seem a little overwhelming: pay-per-click ads can rack up the $$, as can banner ads and website redesigns. If your digital marketing budget is stretched a little thin these days, there are still plenty of ways to reach your ideal clients online, for free. Here are some of the best free digital marketing tools that you can take advantage of, right now:
Home service pros have always relied on word of mouth, and even in the digital era, customer reviews are the best way for you to get the word out to new potential customers about the quality of your services. When potential customers search for service providers, they’re going to look at your reviews, on Google, Yelp, Yellow Pages, Facebook, etc. In the same vein, the five-star rating system has become a popular way to evaluate businesses and has been integrated into most online review platforms. Getting your satisfied clients to leave reviews of your service—even just a 4 or 5 star rating—is crucial to attracting new clients. (Read more about getting client reviews here.)
Google+ is the new Yellowpages listing you used to pay for, before the internet. If you’re not actively managing your business’s Google+ profile (i.e., the entry for your business that shows up on the right hand side of the Google results for a search of your business) or don’t have one, you need to get on that. It’s free, and it’s often the first thing people will see when searching for your business or the service you provide.
If you want repeat customers, you need to keep your company and the great service you provided in your customers’ minds. A great way to do this is with regularly scheduled email or email newsletters that keep your clients informed on your seasonal service offerings and relevant topics related to their home and home maintenance. MailChimp and similar platforms offer you the ability to design, create, segment and automate email to your client list, for free.
We love Houzz and we talk about it all the time (exhibit A: Houzz for Home Service Professionals: Make Houzz Work for You), but it’s worth reminding you all about how useful a tool it can be. You can set up a profile for your business for free, add pictures of your work, get client reviews (reviews are important! See above!), interact with future customers, and get found by people looking for your services in their service provider directory search.
One of the great things about the internet is the proliferation and availability of free tools and resources across all industries and areas of interest. Digital marketing is no exception. Don’t let a small (or nonexistent) marketing budget keep you from cultivating a strong digital preference; make use of the free tools available to you such as Houzz, MailChimp, and more.
If you’d like more information on how to implement these tools into your digital strategy, or would like to talk about other ways to bolster your online presence, we should talk. The HA Digital Marketing strategy is tried, and tested, and we’re proven to deliver exceptional results for home service pros. See exactly how our strategy works for clients like you in the case study below: